Salesforce Business Analyst

Join a global Salesforce team driving the optimisation and delivery of scalable Salesforce solutions across an international organisation.

The Role

We're looking for a Senior Salesforce Business Analyst for a 5-month contract starting end of July. This will be Inside IR35. You'll act as the link between business and Salesforce teams, leading requirements, managing the backlog, and ensuring solutions deliver real value. This will be a hybrid role with occasional travel to London, UK.

Working in an agile environment, you'll be involved across the full lifecycle from discovery through to delivery, testing, and release, while also shaping the future direction of the platform.

Key Responsibilities

• Gather and define Salesforce requirements across business teams
• Translate needs into user stories and manage the product backlog
• Experience with Sales, Service and Experience cloud
• Identify optimisation and automation opportunities
• Act as the bridge between stakeholders and technical teams
• Support UAT, demos, and releases
• Produce clear BA documentation and support change/adoption

Key Requirements

• 5+ years' BA experience, with 3+ years on Salesforce
• Strong Salesforce knowledge (configuration, automation, data, integrations)
• Salesforce certification (Admin/BA or similar)
• Excellent stakeholder engagement and communication skills
• Experience delivering in agile environments

About You

Proactive, structured, and comfortable working in fast-paced environments, you can translate complex requirements into clear, effective Salesforce solutions.