Account Management

About Rocket Now

Rocket Now is a fast‑growing food delivery platform operated by CP One Japan, the Japanese subsidiary of Coupang, Inc., a NYSE‑listed Fortune 150 technology company.

Coupang is a market leader in Korea, known for building and scaling large‑scale platform and logistics businesses. Rocket Now launched in Japan approximately 16 months ago and has already grown rapidly to 700+ employees, with continued aggressive expansion.

The business is now entering its next growth phase in Japan and is building out its commercial and account management organization to support long‑term scale.

Senior Account Manager / Account Manager
（シニア・アカウントマネージャー／アカウントマネージャー）

【Role Overview】

The Account Management role is responsible for owning and growing strategic partner relationships on the Rocket Now platform.

This is a sales / commercial role, focused on managing partners, driving revenue growth, improving performance, and building long‑term relationships. The role plays a key part in Rocket Now's expansion in Japan and offers the opportunity to join a proven platform at an early growth stage.

【Key Responsibilities】

• Own and manage key partner / merchant accounts
• Drive revenue growth, retention, and account expansion
• Lead commercial discussions and contract negotiations
• Analyze partner performance and identify growth opportunities
• Act as the main point of contact for partners, maintaining strong long‑term relationships
• Work closely with internal teams such as Operations, Product, and Marketing to improve partner success
• Support the development of scalable account management processes as the organization grows

【Required Qualifications】

• 5+ years (AM) / 7+ years (Senior AM) of experience in Account Management, Sales, Partnerships, or Commercial roles
• Experience managing external clients or partners
• Strong commercial mindset with exposure to revenue or growth responsibility
• Experience in platform, marketplace, e‑commerce, or technology environments
• Strong communication and stakeholder management skills
• Business‑level Japanese and English

【Preferred Qualifications】

• Experience managing enterprise or key accounts
• Background in two‑sided marketplace or platform businesses
• Experience in a high‑growth or scaling organization
• Data‑driven approach to performance and KPI management