Technology Customer Success Consultant

We're looking for someone who loves solving problems, enjoys working closely with customers, and feels energized by technology. If you're the kind of person who can sit with a customer, understand what they're trying to achieve, and guide them toward meaningful outcomes, this could be a great match for you.

This opportunity sits at the intersection of technology, consulting, and relationship-building. We're open to hiring at the Manager through Senior Manager level, depending on experience.

In this role, you'll be a trusted partner by:

• Building relationships with customer leaders and understanding what success looks like for them
• Helping customers get the most out of their cloud platform - strategically, technically, and operationally
• Leading white-boarding sessions, walking through architectures, and facilitating thoughtful technical discussions

You don't need to be a full‑blown engineer, but you must be comfortable discussing technology and guiding customers through it.

Required Skills:

• Experience in Customer Success, Technical Account Management, Consulting, or Professional Services
• Working knowledge of SaaS/PaaS, integrations, APIs, middleware, SQL
• Native‑level Japanese and conversational English

If you're looking for a role where you can blend technology, strategy, and human connection, this would be an excellent opportunity for you. Take the next step in your career and be a part of shaping the future with our client. Apply now to begin this unique and rewarding opportunity!